Shipping and delivery

All the deets on shipping joy to you, sustainably.

We ship to all regions in India and worldwide!

Your order will be shipped in 1-2 business days. Delivery will take 3-5 business days depending on your location within India.

However, please note that during lockdowns, delivery may be delayed due to government restrictions. 

We offer free delivery for orders above Rs. 500. For orders under Rs. 500, the applicable delivery charge is Rs. 60.

Returns and exchanges

We hope you love your Tamarind Chutney product and never want to let go. But if you need to know anything about returns and exchanges, this section will help.

Yes! You can exchange your order for free. You only have to pay for the cost of delivery. 

No problem - just email us at hello@thetamarindchutney.in with your issue and we will pick up your order within 2-3 business days. We will be happy to exchange your order with a size that is in stock. 

Whaaaat? We do our best to ensure that this doesn't happen. However, in case your order is damaged, incorrect, or missing an item, please email us at hello@thetamarindchutney.in with the details of your order along with a photograph. We will either replace your items or offer a refund via store credits.

If you don’t like your order for any reason, you can return it to us within 15 days of delivery. The garment must be unworn with tags intact. Please write to us at hello@thetamarindchutney.in requesting a return and we will pick it up from you. 

We will refund the amount paid in the form of store credits that you can use for your next purchase. Please note that refunds do not include delivery charges. 

Sizing and customization

Sizes are standardized but every body is unique. Need a little customization to make sure your Tamarind Chutney garment fits your style perfectly? We can help.

We want your garment to fit you perfectly and make you happy! Right now we stock sizes XS-XXXL. If we don't currently offer your size, we'd be happy to make a custom order for you in your size at no additional cost.

Simply click on the product you like and scroll down to the "Customise This Product" tab. Write your customization request and place your order. We will make it in your size.

Sure, we'd be happy to help! Sizing is standardized but bodies are unique. We can make your order to custom specifications at no additional cost.

Simply click on the product you like and scroll down to the "Customise This Product" tab. Write your customization request and place your order. We will make it according to your custom dimensions.

Sure - we'd be happy to make minor adjustments to your order to suit your personal preferences at no additional cost.

Simply click on the product you like and scroll down to the "Customise This Product" tab. Write your customization request and place your order. We will make it according to your preferences.

Click on the product you like and scroll to the "size chart" tab. Body measurements are mentioned in inches along with corresponding US and UK sizing. We stock sizes XS-XXXL.

My order is a gift

Did you know that Tamarind Chutney products make brilliant gifts? You sure did - that's why you're on this section. We already knew you make smart decisions ;)

Sure. Just click on the product you'd like to gift, scroll to the "Customize This Product" tab and let us know that this order is a gift. We'll make sure to strike off the price from the invoice.

Yes, we offer sustainable wrapping for orders that are gifts. Just click on the product you'd like to gift, scroll to the "Customize This Product" tab and let us know that you want us to gift wrap your order. We'll take care of the rest.

Absolutely! We think the best part of getting a gift is the note that comes with it :) Just click on the product you'd like to gift and scroll to the "Customize This Product" tab. Please mention that the order is a gift and write your personalized message.

Your message will be delivered along with the order as a handwritten note. How cool is that?

ABOUT THE BRAND

Everything you wanted to know about Tamarind Chutney, our values, and our artisans.

It's a funny coincidence :) Tanvi and Charanya (the founders of our brand) were sitting together trying to name their baby brand while snacking on - you guessed it - tamarind chutney.

They didn't even realize that their initials match the brand's until customers started pointing it out. It was serendipity.

Who are any of us, really? Jokes apart, we're a small sustainable and ethical fashion brand that's in love with India's craft heritage and wants to bring meaningful improvement to the livelihoods of our artisans.

We were founded in 2019 by Tanvi and Charanya, two old friends from school. Read more about our story.

Sure! We'd love it, and so would our artisans. Write to us at hello@thetamarindchutney.in and we can set up an interaction.

That's a great question. To put it simply, as a sustainable brand, we're committed to producing and selling all our products in an environmentally conscious manner.

Why? The fashion industry as it operates today is incredibly polluting and wasteful. It accounts for 10% of global carbon emissions, consumes a lot of water, contributes heavily to plastic pollution, and leeches toxic chemicals into the water. We talk about this extensively on our social media and in our blogs.

The planet cannot support this way of producing and consuming fashion. Not only does it have direct environmental consequences, it also negatively impacts human beings, especially those who are already the most vulnerable and marginalized.

We want to produce sustainably and push the industry towards more sustainable practices. Learn more about what we do to be sustainable.

This is another important question. Along with being unsustainable, the fashion industry is also heavily exploitative. Poverty-level wages and unsafe and unhygienic working conditions aren't the exception, but the norm. We talk about this extensively on our social media and in our blogs.

We think this needs to change urgently. That's why we're committed to doing business ethically and pushing the fashion industry towards fairer business practices.

The first step of that is full honesty. There are no secrets, no greenwashing. Only the truth. Learn more about how we live up to our commitment to transparency.

Usually when we buy a garment, we see it as an impersonal product - a commodity to be bought. What we don't see is the human labour and effort that has gone into creating the product we hold in our hands.

We mention the names of the artisans and tailors who make each garment to acknowledge their hard work and talent - because they deserve recognition and respect. We also want to remind ourselves and you of our fundamental human connection to other people: people who we don't always get to see, but whose work we depend on and whose lives our actions impact.

Open any of our products and you'll find a chart telling you exactly how we spend the money you pay for that product. That's our price transparency breakup: so you always know where your money is going.

Why do we do this? Usually, if you buy a garment for Rs. 1000, the maker is likely to earn less than Rs. 100! Most people don’t know that. If they did, they might hold brands more accountable and the sector might move to fairer business practices - where makers aren’t exploited. Learn more about price transparency.

CUSTOM AND BULK ORDERS

You want it? We'll make it.

Absolutely. We offer custom-made products for enterprises, weddings, gifting and personal use. You can learn more about our bespoke offering. If you know what you need, write to us at hello@thetamarindchutney.in to place your request.

Yes, we do! Whether you need sustainable swag for your employees or custom gifts for your clients, we're here to help. Please write to us at hello@thetamarindchutney.in to set up a conversation. Learn more about our bespoke offering.

Yes, we do! Whether you need custom gifts, party favours, or sustainable wedding attire, we can help. Please write to us at hello@thetamarindchutney.in to set up a conversation. Learn more about our bespoke offering.

I have a different question

If your question is still unanswered, you can write to us at hello@thetamarindchutney.in. We'd be happy to help.